Shake Shack Empire Outlets Staten Island Ferry Reviews Menu New York City

Nathan Jahnke

less than a minute read

·

20-12-2024

10

0

Share

Shake Shack, the iconic burger chain, has a prime location within the Empire Outlets on Staten Island, offering a convenient dining option for those catching the ferry or exploring the area. This review explores the experience, focusing on the food, service, and overall atmosphere.

Location and Atmosphere

The Empire Outlets location boasts a bright, modern aesthetic consistent with the overall shopping center design. Large windows offer pleasant views, though the bustling atmosphere of the ferry terminal can be somewhat distracting. While seating is available both inside and outside, the outdoor space is limited and can fill up quickly, particularly during peak hours. The overall vibe is energetic, reflecting the busy nature of the surrounding area.

Menu and Food Quality

The menu adheres to the standard Shake Shack offerings: juicy burgers, crispy crinkle-cut fries, and creamy milkshakes. The quality remains consistent with other Shake Shack locations. The burgers are flavorful and cooked to order, although the speed of service can vary depending on how busy the establishment is. The fries, a Shake Shack staple, are consistently well-prepared, delivering that satisfying crunch. The milkshakes are thick and rich, a delightful treat for those with a sweet tooth.

Service and Experience

Service is generally efficient but can be somewhat rushed during peak periods. Order accuracy was consistent during my visits. Staff members were friendly and helpful, though interactions were often brief due to the high volume of customers. This fast-paced service might be appreciated by those on a tight schedule, but those seeking a leisurely dining experience might find it less appealing.

Overall Impression

The Shake Shack at Empire Outlets provides a convenient and reliably tasty option for a quick meal near the Staten Island Ferry. While the atmosphere is busy and the service can be brisk, the food quality remains consistent with other locations. It's a good choice for a grab-and-go meal or a short break during a trip to Staten Island. The location's convenience makes it a strong contender for pre or post-ferry travelers. However, those seeking a more relaxed dining experience may prefer to explore other nearby options.